This Privacy Policy explains how Smartbuying.in / DIPOS collects, processes, stores, and uses information.

1. Information We Collect

We may collect:

business account information

customer data entered by businesses

transaction metadata

system logs

device and technical information

usage patterns and analytics

API and integration data

2. Data Roles

Businesses act as data controllers for their customer data.

The Platform acts as a technology service provider / data processor for operational processing.

The Platform acts as a controller for its own system logs, analytics, security, and performance data.

3. Purpose of Processing

Data is processed for:

service delivery

system security

compliance

analytics

platform optimization

fraud prevention

product improvement

4. Data Sharing

We may share data with:

cloud infrastructure providers

payment gateways

analytics providers

regulatory authorities (where legally required)

We do not sell personally identifiable customer data.

5. Data Retention

Data is retained only as long as necessary for:

legal compliance

contractual obligations

operational continuity

legitimate business interests

6. Security

We implement reasonable technical and organizational safeguards. However, no system can guarantee absolute security.

7. International Data Transfers

Data may be processed in multiple jurisdictions using cloud service providers.